Arlanda Airport Pickup: Terminals and Where Your Driver Meets You

Swedavia, the airport operator, publishes pick-up information for two arrival points: Terminal 5 and Terminal 2. Your flight's terminal is shown on Swedavia's arrivals page, which is updated every five minutes, and on the screens in the airport. Check it by flight number on the day; the origin of your flight is not a reliable way to guess.

If an older guide or booking tells you to go to Terminal 4, read it as Terminal 5. Swedavia states that the Terminal 4 area, gates C30 to C44, is now part of Terminal 5 and handles both domestic and international flights. If you land at those gates there is no separate exit: everyone walks through to customs in Terminal 5 and comes out there.

Terminal 3 is closed for now. Its security control closed on 1 September 2026 and the small regional airlines that used it moved to Terminal 2. Swedavia plans to reopen the gate area at the end of 2026 as part of Terminal 2, joined by a new corridor.

Building work moves things. Trust the signs in front of you and Swedavia's current information over any map you saved, including this page.

Outside the Terminal 5 arrivals hall and outside Terminal 2 there are taxi ranks for the companies that have a contract with Swedavia. That is where you queue if you have not booked anything.

A pre-booked car does not wait in that queue. Swedavia allows drivers with a pre-booked passenger to come into the arrivals hall to meet them, and it warns travellers never to go with a driver who offers a ride inside the hall. If someone approaches you, check them against your booking: your Förare driver's name, phone number and licence plate are in the message you received.

Four steps, and none of them needs you to know the airport.

1. When you book, add your flight number. We watch the flight's live arrival time and move your pickup with it, earlier or later, at no charge.
2. At the latest 90 minutes before pickup you get a message with your driver's name, phone number and licence plate.
3. When you land, your driver messages you the exact pickup point. You have their number, so you can call or reply as soon as you are through the doors.
4. Your driver confirms arrival at the pickup. From that moment you have 45 minutes of free waiting, so passport queues and slow baggage belts are covered. The price does not change if the flight is late, and there is no terminal fee.

• Booking reference and the flight number on the booking. Check that it is the right flight and date, especially if someone else booked for you.
• A phone number that works in Sweden on arrival. If a colleague or family member booked, make sure the driver message reaches the person who is actually travelling.
• Your full destination address, not only a hotel name.
• Anything unusual: oversized luggage, a child seat, a wheelchair or other mobility needs. Tell us at booking so the right vehicle is sent.

• Stop somewhere you can describe: a named exit, a sign, a shop. "I'm outside" is hard to act on; "I'm by the Terminal 5 arrivals exit under the Taxi sign" is not.
• Call or message the driver on the number you were sent.
• No answer? Call Förare on the number in your booking confirmation. On travel days that is the fastest way to reach a person.
• If we are late or the car has not come, we get you another car as quickly as we can. If we cannot and you arrange your own transport, we refund your fare in full and reimburse reasonable replacement transport for the same journey against a receipt.