Your Hotel Is New: Making Sure the Driver Can Find It
3 min read
Newly opened hotels have a habit of being missing, or wrong, in map data for a while after they open — sometimes showing an old business at the address, sometimes not appearing at all. That's a minor annoyance if you're navigating yourself, but worth heading off in advance when a driver is the one who needs to find the door.
This guide covers the small amount of prep that avoids a driver relying on outdated mapping for a hotel that's still new to the system.
Why new addresses can be wrong on a map
Map data doesn't update the moment a building opens — it depends on the address being registered correctly and on the mapping services themselves catching up, which can lag by weeks or months for a brand-new property. In that window, a navigation app might show the correct pin with the wrong name, an older business still listed at the same address, or nothing useful at all.
This isn't specific to any one driver or company — it's a gap in the underlying data that affects anyone navigating to a genuinely new address, which is exactly why it's worth solving with information rather than hoping the map has caught up by the time you land.
What to give us when you book
Put the full street address in the booking exactly as the hotel gives it to you — including the entrance, if the building has more than one, or a nearby cross street if the address itself is easy to mistype. If the hotel has a direct phone number, add that too; a driver who's uncertain about a pin on a map can call to confirm.
A hotel that's genuinely new is usually used to this — reception staff are often happy to give clear directions to a driver who calls, since it's a problem they've likely fielded before from other arriving guests.
- Give the exact street address as the hotel itself provides it, not just the hotel name
- Note the entrance if the building has more than one, or a nearby landmark
- Add the hotel's direct phone number in your booking notes if you have it
The driver's number is yours before pickup, too
Your driver's name, phone number and licence plate are sent to you before pickup, so if there's any doubt about the route once you're in the car, you can call the hotel together, or you can simply guide the driver in from your own confirmation email if the mapping is still catching up.
What every Förare booking includes
The fixed price you see before booking is the price on your receipt — 6% VAT included, whole car, not per person.
- Flight tracked — pickup follows your live arrival
- 45 minutes free waiting, from your driver's confirmed arrival
- No terminal fee
- No surge pricing, ever
- Free cancellation up to 12 hours
Questions people ask before booking
Why might a driver struggle to find a hotel that opened recently?
Map data can lag behind a genuinely new address by weeks or months, sometimes showing the wrong name or nothing useful at all. Giving the exact street address and entrance in your booking avoids relying on the map alone.
What information should I add for a new hotel?
The full street address exactly as the hotel gives it, the entrance if there's more than one, and the hotel's direct phone number if you have it — put all of this in your booking notes.
Can the driver call the hotel if the address is unclear?
Yes — if you've included the hotel's phone number in your booking notes, the driver can confirm directions directly rather than relying on mapping alone.
How do I contact my driver if there's confusion about the route?
Your driver's phone number is sent to you before pickup, so you can call or message directly with directions or clarification.
Does this cost extra if the driver needs a bit longer to find the address?
No — the fixed price shown before you book covers the trip to your stated address.
Book your Arlanda pickup
Enter the address and you will see the price for the whole car before anything is paid. No account needed.
- One fixed price for the whole car, 6% VAT included, shown before you pay.
- Your driver's name, number and registration plate arrive before pickup.
- Cancel free of charge more than 12 hours before pickup, refunded in full.
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